Easy steps to order online:

  • When you have decided which baby bag will suit you best, click on the “Add to cart” button.
  • You can click on the show cart (top right corner) option to view your order and make sure it is correct before proceeding to the checkout page.
  • You will be given the total amount due, as well as the options of payment.
  • You will also receive a confirmation email with all these details once the order has been completed.
  • Once we’ve received your payment, we will dispatch your order and email you the confirmation.

What payment methods does mischi baby bags accept?
We accept Visa, MasterCard and EFT payments.

Where does mischi baby bags ship to?
All areas within South Africa, as well as major areas internationally.

How long does it take to receive my mischi baby bag and how much will it cost?

  • If a Mischi product order is under R2000 standard delivery charges will apply.
  • If your order is over R2000 we will ship locally free of charge.
  • Please note all international Mischi Orders will include a delivery fee.
  • All our online purchases are made to order, which means we’ll need roughly 10 days from the day you pay to process & manufacture your order.
  • Once your baby bag is complete and has passed our quality control it will then be shipped.

How will I know you received my order?
After you place an order, you will receive a confirmation email with all the details of the order, however, the order will only be processed once we have received your payment.

Can I return my order?
Yes, please read our exchange policy here.

What is the best way to care for my mischi baby bag?
Do not rub or wipe the metal fittings.
Keep leather away from chemicals, heat and humidity. Due to natural properties of leather, scratches, marks and flaws are not considered to be defects.

How to I clean my fabric Mischi baby bag?

We recommend Sunlight 2 in 1 handwash liquid (pink bottle)
Use a soft cleaing brush (like toothbrush) with water & add the liquid
Move in light circles & dirty stains should disappear.

How to I clean my genuine leather Mischi baby bag?

Hazelnut | full grain aniline

Tan | full grain aniline

Peacan | full grain aniline

Coffee | full grain aniline

Grey| full grain aniline

Black | semi aniline

Good quality leather will last a lifetime depending on the type of leather. We pride ourselves in using only the highest quality leather. When you buy genuine Full grain leather always treat it as you would treat your own skin, feed it and protect it against sun. As with all natural products, direct sun exposure will dry out and change the colour of any full grain analine leather. We advise all clients to treat full grain leather every 2 – 3 weeks with a leather treatment like Plush Leather food or Bee wax products to prolong the lifespan of your couch.

What types of leather are used?

Full Aniline Leather:
This leather has only been dyed in a drum and has no pigmentation on top. It has a protective wax or scotch guard layer. Its appearance is very natural and alive, but with less colour and stain resistance than semi-aniline leather.

Semi-aniline Leather:
This leather has been drum dyed, but has a very thin pigmentation layer on top as well as a silicone scotch Gard layer. Semi-aniline leather has lost a bit of its liveliness and natural character, but is very colour and stain resistant. This leather has the best longevity of all leather types and can be exposed to direct sunlight or heavy wear and tear.

Oil Pull-up Leather:
This leather has been dyed in a drum, but the oils and waxes have been mixed with extra pigmentation and applied on top. Over time this gives the leather a beautiful colour variation 

Spills & spots

Any food or drink spilled on your baby bag should be wiped off with a wet cloth. Treating your baby bag every 3 to 6, months with good quality leather food, for example PLUSH, will prolong its lifespan.

Blot (do not rub) excess liquid immediately with a clean dry cloth.
If possible, allow area to dry.
Most liquids will be absorbed by the leather and stains should fade over time or even disappear.
If the stains are more severe, refer to the instructions below.

Stubborn stains

Use a clean absorbant sponge/cloth and apply a small amount of any non-acidic soap with water.
Do not wipe in circles.
Wipe again using a clean damp cloth to remove excess soap (avoid circular movements).
Allow area to dry.
Once the area on the bag is dry, it is important to apply our leather food to feed the leather as the soap will remove some of the natural leather oils.

How do I look after my Mischi playmat?

Playmat in a PVC bag
Cold gentle machine wash or hand wash separately with mild detergent (sunlight 3 in 1 handwash liquid pink bottle).
Dry Naturally in shade.
Do not bleach.
Do not rub or soak.

Playmat  2 in 1
Spot cleaning (sunlight 3 in 1 handwash liquid pink bottle).
Dry Naturally in shade.
Do not bleach.
Do not rub or soak