warranty

DO MISCHI BAGS COME WITH A WARRANTY?

Yes. Mischi Bags come with a 6 month warranty. We take great pride in designing and creating high quality products that are constructed with both style and function in mind. Our warranty covers hardware and/or defects on items purchased through Mischi’s website or an authorised dealer. If you are experiencing an issue with one of your Mischi products, simply send us an email at info@mischi.co.za .

Please note that our warranty does not cover wear and tear due to normal, proper use of product, nor does it cover accidents, spills, scratching, peeling, rubbing off of nu leather or defects created from self- or third-party repairs or alterations. All items purchased through an unauthorised retailer, a secondhand-seller are also not covered under our warranty. Warranty is also not valid on products won through promotional giveaways. Due to Buy, Sale, Trade pages defective bags will only be replaced to the original owner or purchaser. 

MY BAG NEED SOME REPAIR BUT IT IS OUT OF WARRANTY, CAN YOU HELP?

Yes, we can assist you. To start a repair ,please email our customer service team at , info@mischi.co.za

After 6 months, the cost for repair will depend on the nature of the repair needed.

I SEEM TO HAVE A PROBLEM WITH MY BAG, WHO CAN I CONTACT?

If you have any questions or concerns, please contact us at, info@mischi.co.za

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